Our Privacy Policy:

Effective Date: 9/8/2023

Last Updated: 9/8/2023


We Respect Your Privacy

CICADA Australian Inc is committed to protecting the privacy and personal information of our members and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).


Collection of Personal Information

We may collect and store personal information from our members and website visitors for the purpose of maintaining our association's activities, providing information and support to Cochlear Implant recipients, and improving our services.


How We Collect Your Personal Information

We may collect personal information from you through various means, including but not limited to:

  • Membership application forms
  • Online registration for events, workshops, and newsletters
  • Correspondence through email, phone, or in-person interactions
  • Surveys and feedback forms
  • Social media interactions
  • Cookies and website analytics (see "Website" section below)


Use of Your Personal Information

We use the collected personal information for the following purposes:

  • Communication regarding events, activities, and news related to Cochlear Implant recipients
  • Providing support and resources to our members
  • Processing membership applications and renewals
  • Improving our services and understanding the needs of our community

We may contact you by a variety of measures including but not limited to phone, email, SMS or mail.


Disclosure of Your Personal Information

  • We may disclose your personal information to third parties only under the following circumstances:
  • With your consent
  • When required by law or regulation
  • To service providers assisting us in carrying out our activities (e.g., event management, mailing services)
  • When necessary to protect the rights, property, or safety of our members, website visitors, or the public


Security of Your Personal Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. Your information is stored securely and only accessible to authorised personnel who require it for legitimate purposes.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Access to Your Personal Information

You have the right to access the personal information we hold about you and to request corrections if necessary. To request access or corrections, please contact us using the details provided in the "Contact Us" section below.


Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.



Our website may use cookies and website analytics to improve your browsing experience and gather information about how visitors use our site. This data helps us optimise our content and services for our audience. You can manage your cookie preferences through your browser settings.


Complaints About Privacy

If you have concerns about how we handle your personal information or believe we have breached the APPs, please contact us using the details provided in the "Contact Us" section below. We will investigate your complaint and respond in a timely manner.



If you have any questions about this Privacy Policy, please contact us at:

Email: secretary@cicada.org.au



CICADA Australian Inc is dedicated to safeguarding your personal information and maintaining your privacy. By using our services and visiting our website, you agree to the terms outlined in this Privacy Policy. We may update this policy periodically to reflect changes in our practices and legal requirements and its responsible use.